Field Service CRM

Field Service CRM That Remembers Every Customer.

Keep every customer and lead in one profile, with their full history of jobs, estimates, invoices, payments, and reviews attached. Pull up a profile and see everything, or let AIDA find it and update it for you.

Built for home service businesses with 1 to 100 employees. Included on every plan.

$1 for your first 14 days. A card is required, and you can cancel anytime.

Guided setup is included, and you can book a free onboarding call if you want help getting set up.

Stop searching through texts, notes, and old invoices to remember who someone is. JobPulse365 is a field service CRM for home service businesses. It keeps every customer and lead in one profile with their full history of jobs, estimates, invoices, payments, and reviews, tracks where each lead came from, and turns a lead into a customer automatically when the first job is created. AIDA can create contacts, add notes, and pull up a customer's history from a plain request. Everything here is included on every plan. AI usage runs on simple credits, with no surprise charges.

Meet AIDA

Find and update contacts by typing.

AIDA can create a contact, add a note, or pull up a customer's full history from a plain request. Quick, reversible updates just happen. Anything that changes workflow state or money asks for your confirmation first.

Create a contact for Mrs. Henderson, phone 555-3456, and note that the gate code is 1234.

AIDA creates the contact and saves the timestamped note in seconds. There is no form to fill out.

Pull up everything on the Ortiz account.

AIDA shows the full history: jobs, estimates, invoices, payments, and notes. A lookup like this changes nothing, so you get it right away.

Add a note to the Lopez contact that they want a quote on the second bathroom.

AIDA adds the timestamped note to the contact. Quick and reversible, so it just does it.

What jobs has the Bayview account had with us?

AIDA reads back the job history with dates and amounts, pulled straight from the contact record.

AIDA keeps your customer records current without you opening a profile and typing into fields. You make the decisions. We do the rest.

Customer Profiles

Every customer, the whole relationship, one profile.

A field service CRM is only useful if the whole relationship lives in one place. In JobPulse365, it does.

One profile, the whole relationship

Name, email, phone, address, company, contact type, and timestamped notes with the author tracked. Every job, estimate, invoice, payment, and review is linked to the contact. When a homeowner calls about a new problem, you pull up their profile and see the work you did last year, the invoice from March, and the review they left.

Leads tracked from first contact to first job

A new lead becomes a contact with a type of Lead. As they move through your pipeline, estimate sent, approved, scheduled, the record tracks the journey, and the lead converts to a customer automatically when the first job is created. You can see which leads turned into work and which went cold.

Find anyone, and bring your list in

Search and filter contacts by name, type, or status, and tag where each lead came from, like Google, a referral, or a directory, so you can see which sources actually convert. Already have a customer list? Import it during setup instead of retyping it.

Your First Session

Bring your customers in during the first session.

Start for $1 and bring your customers in the same day. A short guided start sets up your business and services, and then you can import your customer list, add your first contacts, and watch jobs and invoices link to them. The goal is a CRM that already knows your customers before your first full charge.

Import your customer listAdd your first contactsTag where a lead came fromSee history link to a profileBook a free onboarding call if you want help
What's Included

The CRM, on every plan.

No tier gating. Full contact records, lead tracking, and AIDA are on every plan. AI usage runs on simple credits, with no surprise charges.

Full contact profiles with notes and author tracking
Customer and lead types with automatic conversion on first job
Jobs, estimates, invoices, payments, and reviews linked to each contact
Lead source tracking
Search and filter by name, type, or status
Customer list import at setup
AIDA can create contacts, add notes, and pull up history
Complete, searchable history that is never deleted
Included on every plan
By Trade

The CRM, the way your trade tracks customers.

See how profiles, history, and lead tracking fit your work.

Plumbing customer recordsPull up a homeowner and see the water heater you replaced and the drain job from March, all on one profile.HVAC customer historyKeep equipment, installs, and maintenance agreements tied to each customer so service calls start with context.Electrical contact managementTrack residential and light commercial accounts with the full job, estimate, and invoice history attached.Cleaning client profilesHold preferences, access notes, and recurring schedules on each client profile so any cleaner is briefed.Landscaping customer listsTrack properties, routes, and seasonal work per customer, and import the list you already keep in a spreadsheet.Painting lead trackingFollow a paint lead from first call through estimate and job, and see which sources send the best work.Pest control account historyKeep treatment history and recurring routes on each account so the next visit is informed.Roofing lead and customer recordsTrack inspection leads and completed roofs per property, with estimates and photos on the profile.Pool service customer profilesHold equipment notes and recurring service on each customer so any tech can run the route.Pressure washing customer notesKeep property details and past jobs on each customer so repeat washes start where the last one ended.Handyman customer historyTrack a mix of small jobs per customer so you remember the work you did and what they asked for next.Home improvement project recordsKeep multi visit projects, estimates, and payments tied to each homeowner from first call to final invoice.General home services CRMRun customers across mixed trades on one set of profiles, with the full history attached to each.
Common Questions

Field service CRM questions.

Want to talk through your setup first? Book a quick setup call.

You make the decisions. We do the rest.

Keep every customer and lead in one place, with the whole history attached, or let AIDA find it and update it. Guided setup helps you import your customers, and you can book a free onboarding call if you want us to walk through it with you.

Start for $1 →

$1 for your first 14 days, then your plan begins.